Shipping Policy
Thank you for choosing to shop with us at https://hexa-gt.com. We offer free shipping for all our products across India with no minimum order value. If you have any questions, please contact us at info@hexa-gt.com.
Order Processing Time
Orders placed before 6 PM from Monday to Saturday are processed and dispatched the following business day. Orders placed on Sunday or a public holiday will be sent from our warehouse on Monday or the next business day. If you need to modify your delivery address, please reach out to us before the order status changes to “shipped” or is in the final stages of being shipped.
Delivery Address & P.O. Boxes
We allow modification of delivery addresses until the order status is in the processing stage. Once the status changes to shipped or is in the final stages of being shipped, we will be unable to modify the delivery address. Please contact us for assistance.
International Orders
If you are placing an international order, please be aware that your package may be subject to import duties and taxes. As the customer, you are responsible for paying those fees. We recommend checking with your local customs office before placing an order with us as these fees can be significant and we are unable to calculate them for you.
Timelines
Returns, Refunds, and Exchanges
We want you to be completely satisfied with your purchase. Please read our return and refund policy for more information about our processes.